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We have a 14-day return policy ; starting from day of delivery. To be eligible for a return, your item must be in the same condition ; unworn or unused, with tags, and in original packaging. Receipt or proof of purchase are required. contact us at contact.apollostoreonline@gmail.com Items sent back to us without first requesting a return will not be accepted. Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected. Any queries please email contact.apollostoreonline@gmail.com Damages and Issues Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item.. Exchanges unavailable. Refunds We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. If more than 15 business days have passed since we’ve approved your return, please contact us at contact@apollostoreonline.com
Standard shipping : 2 - 10 business days  Express Shipping : 1 - 2 business days  International Shipping : 2 - 28 business days  (excluding weekends and holidays)  All orders are processed after receiving your order confirmation email. You will receive another notification when your order has shipped. Shipping charges for your order will be calculated and displayed at checkout. International Shipping available (with an additional cost). Charges calculated and displayed at checkout.  Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. APOLLO is not responsible for these charges if they are applied and are your responsibility as the customer When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available. If you haven’t received your order within 5 days of receiving your shipping confirmation email, please contact us at contact.apollostoreonline@gmail.com with your name and order number.

 

- SHIPPING POLICY 
- RETURNS POLICY 
 
 
 
SHIPPING POLICY 


Last updated: 30.08.2024


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Shipping
 
RETURNS POLICY 

Last updated: 13/09/2023

 

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We have a 14-day return policy ; starting from day of delivery.

To be eligible for a return, your item must be in the same condition ; unworn or unused, with tags, and in original packaging. Receipt or proof of purchase are required.

contact us at contact.apollostoreonline@gmail.com

Items sent back to us without first requesting a return will not be accepted.
Please note that if your country of residence is not United Kingdom, shipping your goods may take longer than expected.

Any queries please email contact.apollostoreonline@gmail.com

Damages and Issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged, or if you receive the wrong item..

Exchanges unavailable.

Refunds

We will notify you once we’ve received and inspected your return to let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.

If more than 15 business days have passed since we’ve approved your return, please contact us at contact@apollostoreonline.com

 

 


 CONTACT INFORMATION

- CONTACT@APOLLOSTOREONLINE.CO.UK